What started with a couple of Intense mountain bike builds has snowballed into a real success story. Randy Filz (owner) has been hand building each and every custom bicycle the the most demanding riders for the last 15 years. Custom Builds aren’t a walk through the door, choose a bike, pay and walk out item, they require much more customer contact. In most instances, we find a personal approach to the buying experience benefits both the customer and the shop through positive feedback. Many of our Custom Built Bikes have been sold to existing customers who have exceeding the capabilities of their existing bikes and want something that little bit special, but likewise there are lots of clients that we have never even met. Rapports have been built by either phone or email and ultimately we have built a bike to suit their needs and shipped it via UPS or FedEx.